We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal information about you. When we do so we are subject to the General Data Protection Regulation, which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

1. Person in Charge

Bandai is made up of different legal entities. This privacy notice is issued on behalf of the Bandai Group so when we mention “Bandai”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the Bandai Group responsible for processing your data.

Bandai UK Limited is the controller and responsible for this website.

2. Collection of personal data

We may collect and use the following personal information about you:

  • your name and contact information, including email address and telephone number;
  • your billing information, transaction and payment card information;
  • your contact history, purchase history and saved items;
  • information from accounts you link to us, e.g. Facebook;
  • information about how you use our website, IT, communication and other systems;
  • your responses to surveys, competitions and promotions.

This personal information is required to provide products or services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing products or services to you.

We collect most of this personal information directly from you, by telephone, text or email or via our website.

However, we may also collect information:

  • from cookies on our website—for more information on our use of cookies, please see our cookies policy
  • from automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, email and instant messaging systems.